About StevenK4

Thanks for this announcement.    However, I must point out that the ability to send to contacts who have not opened an email in the last X days is not the same as the ability to generate a list of those contacts and then delete or take some other action regarding them.   This is a step, but it is not the step that we on this comment string have been requesting for the last 5 years. ... View more

Wesley, email me at steven@efttherapycenter.com ... View more

The only logical explanation I can think of for this is money:  if users prune their lists, their lists will be smaller and their monthly fees will decrease.  But this is very short-sighted.  It also decreases the value of CC to it's users and ultimately motivates them to leave CC and switch to another email service provider.    I spent 8 hours today pruning my list, one contact at a time, in preparation for migrating to another provider.  I'll spend more hours on it tomorrow.  Such a waste.  There's a lot I like about CC and I've used it for years, but as my list grows, I can't afford to do this by hand any more.  I plan to switch to a another email service provider, one who includes this function as an automated feature. ... View more

My take-away from reading these comments is that:  - users have been asking CC for this function for 5 years, at least - CC has this data and could have enabled this function at any time - CC has consciously chosen to not enable it - why not?  probably because many users would purge their lists, making their lists smaller and their monthly fee to CC lower - finally CC has thrown a sop to it users with this new Resend Non-Openers tool - clearly CC values revenue above wise list management and will never assist users in pruning non-users ... View more