Unclear whiy the API calls no longer work

Hi,

 

An external partner created an integration for our WordPress site and since yesterday (or maybe before, it's a bit unclear) they've been receiving an error when posting. They tried to login and it says "Unauthorized". I suspect their account may have been inadvertently deleted but I'm not sure. I can't find the account owner so  I'm not really sure (I'm just the admin).

What are my options? Since I'm an account admin, can I create a new key and use that instead of the one that was there before?

Also, if an API key exists and the account gets deleted, does the key automatically get deleted also? Or is it transferred back to the account owner?

Yes, lots of questions… 🙂

L

1 reply
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