i need to talk through my settings with a human - is this possible? per the title, i need to add some of my contacts to a sub-interest list but the options do no appear
add contact to a segment or special interest sublist
Hello AmyL27 ,
You're welcome to contact any of our support channels - call, chat, social media DMs, Community, etc. - if you wish to speak with a support agent. Phone support also has the benefit of being able to screenshare your Constant Contact browser tab(s) while you're on the phone with them, if so desired, for a live, 1:1 guided experience.
As far as setting up "sublists," you'd ultimately just be setting up either another list or a segment. Generally speaking, if there's a segmentable element between all the contacts that will be on the sublist (e.g. "On list A" AND "opened specific email"), then segmentation will generally be the way to go. Otherwise, if you already have the specific contacts in a spreadsheet, you can simply upload that and make a new list with a derivative name (e.g. "List A - Subgroup 1").
For step-by-step and visual guidance on creating new lists and segments, see this support article.
See also:
Using click segmentation in an email