I am on the Standard plan. Is it possible to modify a Pre-built Automation Template to send an email to reactivate inactive customers? Our current Zapier link pulls in the date of each customer's last transaction. I want to email them when it's been 120 days since their last transaction. Is thaht possible? If yes, how? I'm relatively new to using automations. Thanks.
Automation to reactive inactive customer using Zapier link?
1 reply
Best reply by William A
Hello @VickiH79 ,
If you're using an e-commerce store compatible with the newer Automated Path Builder, you could setup a trigger for a 120 day follow-up after a transaction.
Otherwise, there's nothing inherently built into our system for that kind of functionality with Zapier. It would need to be something triggered from within Zapier, to then add the contacts to a list that is being used for the trigger of an older automated series.
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