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5 years ago·Posted in Ask the Community

Can I remove tags from contacts in bulk?

Is it possible to make bulk changes to remove tags?

We have a process where customers are moved to different segments (tags) based upon tenure or other variables. Means we need to remove multiple tags (don't know how to do) and add tags (easy to do).

Contact Management

5 replies

Best reply by BrianJ557

Thinking about this, I suppose I could download the current tags, remove the ones I don't need, delete the current tag from CC, then create a new tag, and upload to the new tag. Although still wonky, it would have been faster than manually deleting 50+ tags.