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canceling a scheduled email

How do you cancel an email ready to go out

1 reply
Best reply by William A

Hello @Coni ,

 

The option to unschedule a scheduled email will display on the Campaigns page, as well as it More menu, after the email is in scheduled status. If the email is in Draft, Active (in the middle of sending), or Sent statuses, it can't be unscheduled.

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