Database Upload Problem Recognised

Hi team,

May i firstly start off by saying it is beyond odd that as an email campaign company, you DON'T have an email option to contact you regarding issues.

Secondly, I have discovered that when the profile field is above 256 characters when uploading a database, the system just simply does not upload that contact details at all. Not only that but it does not alert you to the fact there is an error in the uploading process. It actually states that it uploads all the contacts.