Hi! I have a little over 10,000 contacts for my companies account. Most of those numbers are dead emails, people that receive our emails but never open/click on them. Is there any way to figure out which contacts do not check our emails so I can put them in a non-active list? Hope that makes sense. Thanks!
Dead Email Addresses
3 replies
Best reply by William A
Hello @CSJ ,
Â
Firstly, I'd recommend deleting and unsubscribing your recommended-for-removal bounces.Â
Â
You can use segmentation to filter out contacts who've chronically not opened your emails. You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list. There's also our pre-built low engagement segmentation, which you can use to re-engage those specific contacts that rarely if ever open your emails, or follow the process just described to quickly remove them.
Webinar
Is your small business or nonprofit losing time and engagement to outdated or confusing social media advice? April 23, 2026 2:00 pm ET
Popular Posts:
The world's largest virtual email marketing conference. November 12-13th.
