I deleted contacts that the emails had not been delivered to. Total contacts still continues to show the same number. Not sure how to go about it, can anyone help?
Deleted Contacts not reflecting in total contacts.
1 reply
Best reply by William A
Hello @SeemaM85 ,
Based on your import/export activity, all you did was delete lists - you didn't actually delete any contacts. Remember when deleting lists, if you select the option to delete lists and the contacts within, we warn that any contacts on other lists will not be deleted with the selected list. I'd advise following along with our article on deleting contacts, if you need step-by-step and visual guidance on doing so.
Popular Posts:
Wednesday, March 25, 2026
2:00 - 3:00 pm ET
Join this free, one-hour webinar with our experts to see how to use AI as your ultimate marketing assistant to boost productivity while staying true to your brand.
