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Dramatic decline in 'open rates'

Through the past two years, we've seen a reported 'open rate' at around 30%+ A few weeks ago, there was a dramatic decline to 1-2%. This decline has not recovered. Prior to this, we cleared out our bounces, and we have a very low 'unsubscribe' rate.. Is it time to leave Constant Contact or has something changed that we cannot control?

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