Duplicate contacts downloaded from excel sheet
Does Constant Contact automatically take away duplicate clients and emails etc when you download a player list onto excel? Just want to make sure 1 person doesn't get 3 emails simply
1 reply
Best reply by William Alkhest
Hello @user27939 ,
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It would depend on the report. Individual drilldowns like All Opens for an email may contain "dupes" if a contact is opening the email multiple times, for example. If you're just exporting an email list, then there wouldn't be dupes since a contact can't appear on a contact list multiple times.
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If you're sending a single email campaign to multiple lists, our system checks for any contacts (unique email addresses) in multiples of those lists. That way a contact is only receiving the email once, unless otherwise explicitly prompted for an automated or manual resend.
