Is there a way to mark contacts as inactive so emails and billing are only applicable to the active contacts are included when sending out communications? If I change the status to unsubscribed, does this mean they will be re-added in each time gmail syncs with the CC app? I don't want to have to have to go back to re-purge names regularly to keep billing affordable.
Editing options for Contact Lists
2 replies
Best reply by TraceyLeeDavis
Hi @CatherineCleary,
To address your question about unsubscribed contacts, once they are unsubscribed, whether by them or by you, you cannot email them again, even if you reupload their email address. The only way they can get back on your list is if they expressly join your list again. Here is some more information about unsubscribed contacts.
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