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emails appearing different
My original emails are showing up in Outlook with the text looking different with hyphenated words at the end of lines that are not hyphenated in the original. See attached from Desert Hills Lutheran Church account go2dhlccc
Make a Difference December 20, 2024
below are what outlook contacts are receiving. This started happening in early December 2024.
What can be done?
1 reply
Best reply by Caitlin M
Hi @DHLC. This is due to a setting called Advanced Typography in Outlook 365 which is not something we can override on the Constant Contact end. Any contacts that use Outlook 365 will need to make changes on their end to remove the hyphenated words.
See the following article from Microsoft to turn off this setting. We are not able to assist with changing these settings and they will need to contact Microsoft if they are not seeing this setting.
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