Failed to process the PDF. Please try again or contact Customer Support

I'm trying to upload a PDF to email, which I've done many times before. The PDF is under 5 MB (2.6 MB), and opens fine in Adobe Acrobat, yet I keep receiving the error message that it failed to process the PDF. I tried resaving the file, renaming the file - nothing has worked. Has anyone else run into this?

2 replies
Webinar

Is your small business or nonprofit losing time and engagement to outdated or confusing social media advice? April 23, 2026 2:00 pm ET

Popular Posts:

The world's largest virtual email marketing conference. November 12-13th.