Finding contacts not on a list

When I create email campaigns, I only have access to one list that contains contacts. Constant Contact says + total people are subscribed to me. I can't find where I can access to this extra few hundred email addresses. Of course they're charging me for the + contacts price. Why?

2 replies
Best reply by William A

Hello @HeatherZ86 ,

If you only have a single list, and it doesn't contain all your subscribed contacts, I'd advise narrowing down to the view for contacts not on any lists, this will help narrow down which contacts are just free-floating, but still actively subscribed.

View original
Webinar

Is your small business or nonprofit losing time and engagement to outdated or confusing social media advice? April 23, 2026 2:00 pm ET

Popular Posts:

The world's largest virtual email marketing conference. November 12-13th.