Why does the email say my name in the beginning when I selected the customized "Hello First Name" automation?
Greeting Log
1 reply
Best reply by William A
Hello @L90741 ,
When your email is being sent as a test or shown in preview, it will use your from name for the greeting tag. This will become the actual contact's info (if available) when the email is sent to them.
Join Our New Small Business Marketplace!
🗓️ February 26th, 2:00 PM ET
Ready to master the ins and outs of getting your emails delivered? Join our experts for this free, one-hour webinar. You'll walk away with actionable strategies and tips.
