How do you remove an authentication from a domain?

We are trying to authenticate a different domain but we are unable to because you can only have one authenticated per account. How do we remove an authentication from the domain? Do we have to create a new account and start over? Any help is appreciated!

Account Settings

Delivery

Email Authentication

self-authentication

1 reply

Best reply by William_A

Hello YesiTaylor ,

Authentication can be managed through the Advanced Settings page of the account's Settings.

Simply click the Remove self-authentication button, then start the process of self-authenticating the new domain like you were doing it for the first time.

For more info regarding self-authentication, see our Community's Email Authentication FAQ. For specialized troubleshooting regarding your email authentication settings, please call the Delivery team.

View original