How to add a featured image to an email campaign so it appears on WhatsApp?

When we post the online email version of a campaign on WhatsApp, it get the featured image and shows it with the posted URL (e.g. https://conta.cc/........). How to set an image in the campaign as a featured image (e.g. the first image in the email) that can be used by apps like WhatsApp to feature into a post? Currently, it fetches the constant contact logo instead.

2 replies
Best reply by William A

Hello @JunaidS7 ,

 

There isn't a way to set the image for an email webpage at this time. The link previews on social apps/sites (e.g. Facebook, WhatsApp, etc.) will just kinda pull whatever image shows first in the email, generally speaking, however different platforms all have different link preview coding and methodology. Even between Facebook's Messenger app and actual posts on a Facebook page may have completely different link preview displays. This would also apply to WhatsApp, text messages, and other messaging platforms at this time.

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