Hyperlink on PDF not active once uploaded
Hello,Â
I am uploading a PDF file with 2 clickable hyperlink.Â
Once Uploaded the hyperlinks are no longer active and can't be clicked on the email.Â
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Thank you
1 reply
Best reply by William Alkhest
Hello @user7677048 ,
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Since PDFs can't be embedded into emails, you're technically inserting the first-page image that we generate when you upload the PDF. Since it's just an image, it can't have the multiple live links, it's just a pic of hyperlinked text.
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I'd recommend either recreating the PDF using the actual email builder, or linking directly to the PDF in your email.
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