Identifying People Who Have Not Opened the Last Two Newsletters
Is there a way to identify people who have not opened my last two newsletters? I can see who did not open any one newsletter, but how to find those who didn't open the last two, or three? I know I could export the names of those who didn't open the last one, and the second to last one, merge the two lists and find those who were in both. But then I'd have to manually search for and delete those names? Lots of work! I'm hoping there's an easier way. Any ideas?
5 replies
Best reply by William Alkhest
Hello @ColeT ,
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You can also setup a segmentation with the criteria of Contact Activity > Did Not Open > Specific Email, and include an AND condition with another of the same criteria for the other email.
