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SmartSource924
¡Posted in Ask the Community

Inline form stays visible after submission

We are integrating an inline form for a client on a new website.  After submitting the form, the form stays visible while the "success" message appears above it - screenshot below.  I would think the "success" message would replace the form.  The Universal Code is installed above the closing </body> tag, and the Inline Code is installed soon after the opening <body> tag.  

 

I've tried calling and chatting with support, but as we block all traffic outside the US, they can't see the site URL.

 

Inline Form
Sign-up forms
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