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Issues with Email Delivery via Constant Contact
Hi,Ā
Some of our recipients are still experiencing issues receiving emails in their inbox. For instance, a colleague mentioned that while she initially received the emails, they started going to her Junk Mail folder, and now she isnāt receiving them at all.
Ā
Is this a common occurrence with Constant Contact emails? Could you provide some insight into why this might be happening and how we can resolve it?
Ā
Thank you for your help, and I look forward to your guidance.
1 reply
Best reply by William A
HelloĀ @ChristnaSĀ ,
Ā
Here are someĀ general best practices for delivery.
Ā
Delivery can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. It's typically best to useĀ self-authenticationĀ if you have your own domain.
Ā
If you'd like to learn more about safelisting, and what it entails:
Safelisting domains in a security system
Safelisting email addresses in an email client or security system
Ā
If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worthĀ speaking with one of our Delivery agents.
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