Ask the Community
R
Rose2022
·Posted in Ask the Community

Managing contacts on multiple lists

If I have 1 person in three different lists, will they count toward our amount of contacts as 3 people, or just 1?

Thank you,

Rose

Contact Management
Contacts
Lists
1 reply
Best reply by William A

Hello @Rose2022 ,

 

Unique contacts are determined based on unique email addresses. A unique contact in multiple lists would just count as a single contact for all intents and purposes, such as billing and sending.

 

See also:

Active vs Inactive Contacts

How Billing Works

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