More of a suport question

I use a custom field in our DB - it is marked "Note" (Numerical entry) and when I do an export I want that field to be exported, and choose it, but it exports "Note" for some records and not for others and for some it exports two numbers. An example - I Just did an export of 991 records - "NOTE" displayed correctly on 529, duplicated on 32 and brought nothing over on 423 records. My question is Why does this happen?? Help

1 reply
Best reply by William A

Hello @Tas2000 ,

 

So there's already a "Notes" default contact field. If you're wanting your custom field (I'd strongly suggest renaming it Numerical Entry) to export, you need to select the custom field option while exporting:

 

View original
Webinar

Is your small business or nonprofit losing time and engagement to outdated or confusing social media advice? April 23, 2026 2:00 pm ET

Popular Posts:

The world's largest virtual email marketing conference. November 12-13th.