I am trying to add an email address, but no verification emails are being received
no verification emails received
3 replies
Best reply by William A
Hello @user293782 ,
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I'd recommend checking your spam/junk box for those specific addresses as well, or check with your IT to see if the emails are being withheld from delivery for whatever reason.
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Otherwise, I'd advise calling our general support so they can confirm security permissions live with you, and manually verify the addresses you need on your account.
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Keep in mind that certain role addresses can't be verified by us, and therefore won't be available for sending through our system as a From or Reply-To address.