I have a distressed widow asking me to stop sending emails to her late husband's email address. There is no sign of him on my mailing list, even as unsubscribed. he has copletely disappeared. How can I remove someone who is not there?
Hre is proof he is still receiving emails
envoyé : 6 mai 2022 à 17:24
de : LEE PASCOE <[email protected]>
à : [email protected]
objet : Méditaton pour la Paix
Hello @LeeP89,
It sounds like that email address is being forwarded your emails. I do apologize but you won't be able to control that from happening, as it is an action taken outside of Constant Contact. To ensure this person does not receive anything directly from you and your account, you can upload the email address as an unsubscribed contact. Thank you!
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