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Not receiving test email
Hi - I sent myself a test email this morning and the status message said that it went successfully, but it did not arrive in my email. Yesterday all was working fine. Is there an issue with sending right now?Ā
2 replies
Best reply by William A
HelloĀ @AmandaR3494Ā ,
Ā
My tests of your drafts and sendouts all came through on my end right away.Ā You may want to check and make sure your email program / network isn't spamming out or outright blocking the test sends, as that may require you toĀ safelist our domains. Otherwise, I'd adviseĀ calling the Delivery teamĀ for further, advanced troubleshooting and assistance.
Ā
For your actual, live sendouts, I'd adviseĀ setting your account up for self-authenticationĀ since you have your own domain. Our Delivery team can assist with any questions regarding this functionality.Ā
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