Omit emails from a send?

Hi all -

Several years ago, I was with another mass marketing service provider that had a tool that allowed you to include your list of recipients, but also include a list of emails you want to exclude from the full list. For example: You send an email inviting 500 people to a reception. You have a list of the 500 who are invited, but you want to omit those 150 people who are already registered. With my previous service, you could upload a list of the 150 who are registered and the system could omit those emails from the list of 500 people for that specific email. Is there an option/way to do that in CC? I asked CC about this several (maybe 5) years ago and was told it was a feature they were working on. Just curious if anyone knows or can share insight.

Thanks!

2 replies

Best reply by William A

Hello @AngieB994 ,

You can go about this a couple different ways. Either by using segmentation or by making a secondary list and removing the unwanted contacts.

For your segmentation, just set the criteria to:

On List: your 500-membership list
AND
Not on list: your 150-membership list

Then just send to the segment.

For the secondary list variant:

Go to your 500-member list
Select All, Actions > Add to list > Create new (give it some obvious name like "Reduced Size List" or "Excluding Pre-Registers List") > Add
Go to your 150-member list
Select All, Actions > Remove from list > Reduced Size / Excluding Pre-Registers List

Now you can send the email to that smaller list.

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Omit emails from a send?

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