Join our AMA on Thursday, December 11! Get your marketing questions answered live. 💬
Open Rates
When a contact just views an email in the reading pane of Outlook does that count as "opening" an email? Helena
1 reply
Best reply by William A
Hello @HelenaJ80 ,
It will only count if the 1x1 transparent tracking pixel is allowed to download/display. If the recipient doesn't allow images to download/display, then the open won't be able to be tracked.
Popular Posts:
💌 Coming Soon: A New and Improved Canva Integration!
📊 The New UTM Feature Changes How You Prove ROI From Email
☃️December Holiday Marketing Ideas