Personalization in test email

Years ago I tried to use the 'personalization' feature on my campaigns but stopped when it said 'first name' instead!!

So not cool to have that going out to your email subscribers.  

I just tried to use it again and plus I entered 'Friend' as a second option so that would be used if the contact, signing up on our newsletter list, didn't include their name.  Well, my name is included on my email address and the test email to myself is calling me 'Friend'!  Ugh.  What is going on?!  It can't be me anymore.  What glitch does CC need to fix?  

Thank you for any help anyone can offer. 

Sheri

6 replies
Webinar

Is your small business or nonprofit losing time and engagement to outdated or confusing social media advice? April 23, 2026 2:00 pm ET

Popular Posts:

The world's largest virtual email marketing conference. November 12-13th.