profile update - state not saved?

Updating my personal profile for my organization, I enter my street address and "Select a state/province" and save.  I don't get any verification of what I've entered, and when I follow the link to update my profile again, the state is not selected.  Is there something my organization has configured wrong in their profile form?

There's also no box to enter a city/post office, so I had to enter that on the address line.  That's saved and displayed when I come back, but again, do they have something configured wrong?