send mail to updates and offers
Good morning, I want help as the emails I send go to offers and updates.
how could the mails reach the main ones and not the offers ???
1 reply
Best reply by William_A
Hello @user095712 ,
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We are unable to control if a recipient's email program sorts emails sent through us into specific folders, as this is something only they can control. You can setup your account for self-authentication to improve delivery, however the receiving side still needs to either get rid of "Promotions" type folders, or move your emails into their normal inbox to teach their algorithm.
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If you need additional information regarding this, we'd recommend speaking with the Delivery team.
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