Hi, The Send Test Email function is not working for me this morning July 7, 2024 /~9:15-10 AM CST. When I click on "Preview" it shows nothing at all. "Send Test" goes to "Preview" and there is no option to input an email address.
Details: This is my 8th week paying $30/mo for a new CC account, but I have experience working with CC for several years through another office and "send test" has never been a problem with either account before, so I'm stumped. Customer service isn't open on Sundays (the day my campaign goes out) so thank you in advance for any help anyone can provide.
I currently have 511 subscribers who receive the email once a week. I have tried refreshing, logging out, logging back in. I only send two to four test emails a week prior to releasing each campaign and this is only the second week of the month, so I don't THINK I'm over a quota of any sort(?) - at least nothing is showing up on any screen to tell me this, if it's the case, unless I don't know where to look?
Recap: Until now, I've always been able to send test emails to my two editors on Sunday prior to the campaign release later that day. Can't send any test messages this morning. Any advice regarding why or what to do so that I can view the test message in order to edit and release the newsletter today? Thank you
