System generated labels on 1-5 scaled questions

When i create a new question, or copy paste a question on a 1-5 scale, the system puts in the labels, "Lower Range" and "Upper Range". These are probably left over from another user in our system, but even when you type in new labels, the old labels appear. VERY frustrating. How do i eliminate this issue? thank you

10 replies
Best reply by William A

Hello all,

 

Our devs are confirming this issue should be fixed. If you're still experiencing the issue, you may need to make a wholly new survey to ensure you're working with a clean slate.

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