When i create a new question, or copy paste a question on a 1-5 scale, the system puts in the labels, "Lower Range" and "Upper Range". These are probably left over from another user in our system, but even when you type in new labels, the old labels appear. VERY frustrating. How do i eliminate this issue? thank you
System generated labels on 1-5 scaled questions
10 replies
Best reply by William A
Hello all,
Â
Our devs are confirming this issue should be fixed. If you're still experiencing the issue, you may need to make a wholly new survey to ensure you're working with a clean slate.
Webinar
Is your small business or nonprofit losing time and engagement to outdated or confusing social media advice? April 23, 2026 2:00 pm ET
Popular Posts:
The world's largest virtual email marketing conference. November 12-13th.
