Tags from CSV file?

I was wondering if anyone has tips on importing tags? I have not had success so far. I have lots of tags and was hoping the column labeled tags would magically show up from my CSV file. Please advise...

1 reply
Best reply by William A

Hello L13578 ,

We have a support article where you can follow along step-by-step and visually for importing tags via file upload. Some of the things to keep in mind when importing tags include:

  1. How the file is formatted - If the system can't read the file properly, it can affect the importability of the data. Make sure to check out this article for further guidance.

  2. How the Tags column is formatted - Multiple tags need to be separated by commas. The tags in the file must exactly match the existing tags in your account, or the mismatched ones won't be imported. The tags cannot have special characters.

If you're receiving a specific error message when importing the tags through a file, let us know the exact wording through copy-paste or a screencap, and we can investigate further. Otherwise, you're also welcome to call in and provide the phone support agent with the file, so they can troubleshoot it and assist with the upload.

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