Tutorial: Insert a video into your email

Sometimes when I try to insert a video in my newsletter, the thumbnail renders like the colours have been inverted.

 

I input the video link and the thumbnail looks like it's an 80's television booting up, pixelated and such.

 

Has anyone else had this issue? Is there a reason for it and/or solution for it?

3 replies
Best reply by William A

Hello @MartinG4368 ,

 

This can occur when there's an issue with the host site providing the thumbnail info. The best workarounds or going to be either:

  • reuploading the video to the host site, then inserting that new, unique URL
  • using the alternative image link method, covered in the main article
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