We changed our company name (and email/website) 10 months ago, yesterday we tested the unsubscribe function and found that the LOGO and EMAIL when un-subscribing still remained with our prior name. I'm about two hours in troubleshooting this with one of your experts, and this just seems quite a challenges for something that should be client enabled to update. Hope an easy fix for this is on the way.
Date of post is 7.11.2024
Thanks for the rapid response, after a 2+ hour troubleshooting session seems like we have nailed it down to a known error that is pending an update - this impacts the information on my account where I'm not able to "Update Subscriber Profile" and apply my current email.
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