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DawgStoreStaff
¡Posted in Ask the Community

Vimeo Video stalls at Thumbnail Loading

I am using the video block and trying to link a Vimeo video (https://vimeo.com/1007273536?share=copy). The video is set to public by the owner. It stalls at "Thumbnail Loading". What is causing this? I don't have issues using YouTube videos.

Apps & Integrations
Email
E-Mail Editor
link
video
vimeo
1 reply
Best reply by William A

Hello @DawgStoreStaff ,

 

Are you able to:

  • Use the explicit Share link that Vimeo provides, and does it let it generate the thumbnail as expected?
  • Use "Change Thumbnail" option to select image from library, and continue?
  • Manually link to the video by creating an image link?
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