We are my test emails not getting through to my comcast.net account? I am also afraid they are not getting through to anyone on my list who is using a comcast.net account.

2 replies
Best reply by William A

Hello L312672 ,

I was able to test send your emails and receive them in my regular inbox right away, without any issues. Here are some general best practices for deliverability. Deliverability can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. In your situation, I'd strongly recommend setting up self-authentication since you're sending using an address with your own, unique domain. With all the delivery gatekeeping and anti-spam/malware safeguards in place, it's necessary for businesses using an ESP to have this in place.

If you'd like to learn more about safelisting, and what it entails:

If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Deliverability agents.

See also:
Email Authentication FAQ

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