WePay

Folks: I'm in a Do-loop between Constant Contact and WePay. We have an event in which we elected to allow payments via WePay. Unfortunately, when I log onto our WePay account the money is not showing up and there is no record of our transactions. I ran a test case using my personal CC and the money has left my account but is not reflected in our WePay account. I have emailed WePay (they don't have a phone number that I have found) and their response is for me to contact Constant Contact. Constant Contact, not surprisingly say to contact WePay. Has anyone successfully used WePay? Does anyone have a phone number for them? Does anyone have any advice on how to find our funds? Thanks