Why are slashes showing up before apostrophes in my e-mails?

In the greeting in our e-mails, the apostrophe is being changed to a /' when it arrives in the inbox. 

 

It looks OK when I'm editing it in Constant Contact but for example, if I put "Is your horse's elbow swollen?" it comes through as "Is your horse/'s elbow swollen?"

 

 

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Best reply by William A
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