Why does my old email still show as the sender after I updated it?

I opened my account with one email address and updated it to our generic email, that should be seen by the public.  

 

It still states the email I opened the account with will be the email at the bottom of the message I send where it references "in collaboration with".

 

How can I get this updated?

 

Thank you!

1 reply
Best reply by William_A

Hello @RSEG ,

 

Are you still needing assistance with this? I looked at the email draft you have made, and it already shows the account's main email address for its header and footer areas.

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