Why doesn't my custom background image show in the test email?

my background (with custom picture) is not showing up once I send a test email. I have done this many times and no problem. How do I trouble shoot this. I have restarted my computer and tried inserting another picture but the background shows up brown. help!

1 reply
Best reply by Inactive Member

Hello @TomN58,

 

Can you please try converting your background image from a .PNG format to a .JPEG format outside of Constant Contact, and try uploading it again to troubleshoot this? Thank you! 

View original
Free September Webinar

Join us for this free, one-hour webinar to build a proven email marketing strategy that takes the guesswork out of creating email campaigns that deliver real results.