Why won't my bounced contacts finish deleting?

I go to bounced emails and click them, then select "Delete Contacts". It states "Deleting contacts. This may take several minutes." But no matter how long I wait, nothing changes. Then, if going to Contacts later the contact number still remains the same. However, if I go to the email report it indicates they are deleted....

Contact Management

1 reply

Best reply by Inactive Member

Hello @MaryJoL80,

Thank you for reaching out to the Community! Your reporting will stay the same, but you know your contacts have been completely removed for your list and overall account if under Reporting the email addresses are crossed off.

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