What Should I Email My Customers? Ask AI for Ideas!

Welcome to the third in a five-part series on leveraging AI as a small business!

Not sure what kind of emails your customers want to receive? Think about what you’d enjoy hearing from a small business you love. Then use AI to help you brainstorm! Here’s a prompt that works for any industry:

Try asking AI this:

“I own a [type of small business]. I want to stay in touch with my customers through email. Give me a list of 6 types of email messages I can send, including why customers would want to receive them.”

Example:

 “I run a handmade soap business. I want to stay in touch with my customers through email. Give me a list of 6 types of email messages I can send, including why customers would want to receive them.”

AI Might Return:

  1. New product announcements — Customers love being the first to know.

  2. Skincare tips using your soaps — Provides value beyond the product.

  3. Behind-the-scenes making of your soaps — Builds a connection with your process.

  4. Customer spotlight/testimonials — Adds trust and builds community.

  5. Seasonal promotions and offers — Drives purchases and rewards loyalty.

  6. Monthly inspiration or stories — Keeps your brand top-of-mind in a friendly way.


Try the prompt and share your favorite idea below. Someone else might find it helpful too!

Next in series: No Logo? No Problem. Build Your Brand with AI!

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