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Access to clicks

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AIANEGA
Occasional Participant
‎11-14-2021 08:27 AM
0 Votes
‎11-14-2021 08:27 AM
When I open an existing flyer I cannot access the clicks option with a touch. Other options like bounces and opens do respond. I need to enable clicks from phone.
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1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎11-14-2021 10:24 AM
0 Votes
‎11-14-2021 10:24 AM

Hello @AIANEGA,

 

Thank you for reaching out to the Community! On an iPhone, try clicking right on the number or using a stylus if the number is too small to select easily. Another workaround is to look at your reporting on a different device, like a computer until we get this fixed. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Zoe_H
Employee
Employee
‎11-14-2021 10:24 AM
0 Votes
‎11-14-2021 10:24 AM

Hello @AIANEGA,

 

Thank you for reaching out to the Community! On an iPhone, try clicking right on the number or using a stylus if the number is too small to select easily. Another workaround is to look at your reporting on a different device, like a computer until we get this fixed. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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