Hello @Reviva,   I apologize that the segment feature was not what you were looking for. You will want to export your list with the "date added" section included so you can see all of the information that you need. ... View more

Hello @Reviva,   Please click on this helpful article to see where to find the segment feature and how to use it. Thank you!  ... View more

Hello @Reviva,   Thank you for reaching out to the Community! In order to see how many contacts have been added during a certain time frame, you will want to use our segment feature.  ... View more

Hello @KarinH50,   Thank you for reaching out to the Community! I apologize that you are un-able to log into your Constant Contact account. It looks like all systems are operational on our end. You can see that on our Constant Contact status page. You may need to check your internet connection if you have tried different browsers and still can't log into your account.  ... View more

Hello @user393549,   Thank you for reaching out to the Community! I apologize, but in order to see why your account was canceled, you will have to give our Account Review department a call for security purposes. Thank you! ... View more

Hello @PaulBoks,   We completely understand how a thank you message for an embedded form would be important to edit. Unfortunately, at the moment we do not have the ability to do that. I will track your feedback on this as well as your feedback on adding more text to a landing page sign up form. Thank you!  ... View more

Hello @user636746,   Thank you for reaching out to the Community! I do apologize, but in order to see why your account was canceled, please give our Account Review team a call. Thank you! ... View more

Hello @user17783,   Thank you for reaching out to the Community! I do apologize that you are receiving this message but it is a normal step most customers have to take when they start with us. Please give us a call and you should be able to reach someone today from the List Review team. Thank you!  ... View more

Hello @RaymondF67,   Thank you for reaching out to the Community! I apologize that we do not have an easy way to convert a legacy newsletter into a new campaign. To insert a link into a legacy newsletter, please see the screenshots below:  Step One: Click on the image you want to edit, and select the gear that appears in the top right hand corner. After that, select change.  Step two: Insert link down at the bottom left hand corner of the picture.     ... View more

Hello @michaely534,   Thank you for reaching out to the Community! We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you. ... View more

Hello @MichaelH3419,   Thank you for reaching out to the Community! I apologize that you disabled your trigger in your automated series. Click on this article to see how to enable the trigger at the end of your series. You may have to make a copy of your series in order to create a new trigger as well. Thank you!  ... View more

Hello @ArianaV,   Thank you for reaching out to the Community! We completely understand why you would like those old URLs to be removed. Unfortunately, for security reason we cannot handle these requests here in The Community. That being said we do have a Support Team that can be reached by phone and they can assist with this matter.  We do apologize for any inconvenience this may cause.    ... View more

Hello @SHPENational,   Thank you for reaching out to the Community! I apologize that you are having this experience with our tag feature. At the moment this is a feature request and I can track your feedback on this over to the proper team. With your list, you will want to separate all your contacts by list only instead of trying to use tags. Again, I do apologize for any inconvenience this may cause and will submit your feedback.  ... View more

Hello @BarbaraB206,   Thank you for reaching out to the Community! I apologize that you clicked out of the text block which made all your content disappear. We completely understand why you would like to find all that information, but unfortunately when you click away from your text blocks that will delete the content and will not be able to be recovered. I do apologize for any inconvenience this may have caused. If you notice that you click outside of your text block a lot, I recommend typing your content into notepad first, and then copying and pasting it all into your campaign. That may relieve some stress! Thank you.  ... View more

Hello @FitnessProtection,   Thank you for reaching out to the Community! We completely understand why you would like to change the photo, we are currently working on a way to get this implemented in our new landing page product. We do apologize for any inconvenience this has caused, and it should be in our product eventually!  ... View more

Hello @RickW10,   We apologize for any inconvenience this may cause, but it looks like this is a known issue that we are having with our Custom Code emails. We let the a proper teams know that you are experiencing this issue and they are working on getting it fixed as soon as possible. Again, we do apologize for any inconvenience this may have caused you.  ... View more

Hello @JoeriG,   Thank you for reaching out to the Community! We completely understand why you would want to permanently delete your email campaigns. At the moment, we do not have a way to permanently delete them just in case you need the reporting information later. We can add you to the list of people who want this feature as well. Thank you!  ... View more

Hello @First-NameL38484,   Thank you for reaching out to the Community! We completely understand how important it is to get the proper invoice. Please take a look at our helpful article to view all the different ways to print or email your invoice. If none of these options work, please give our Billing team a call. Thank you!  ... View more

Hello @HeatherJ5,   We do apologize that we have not made any updates on this feature request yet, I will add you to the list to be notified when we do though! Thank you for your interest in this. ... View more

Hello @Sales_Team,   Thank you for reaching out to the Community! I apologize that you have not received a call yet from one of our marketing advisors. You should have a confirmation email in your inbox from us letting you know what day and time your call will be. We also provide you with a reschedule link if you need it. If you cannot find that email, give our Support team a call and they will be able to assist you with rescheduling.  ... View more

Hello @LindaB2239,   Thank you for reaching out to the Community! To change the personal information you will have to access that through your My Settings page. That is where the personal information is pulling from. Thank you!  ... View more

Hello @ConstanzaP3,   Thank you for reaching out to the Community! We completely understand how helpful it is to have an update Profile link in your emails. Please click on our helpful article that explains exactly how to find this link and turn it on. Thank you!  ... View more

Hello @JohnA4157,   Thank you for reaching out to the Community! In order to reactivate your old account, for your security, please give our Support team a call and they will be able to further assist you on this. Thank you!  ... View more

Hello @Shafiul,   Thank you for providing me with that link. I did a test with my email address and I was successfully added to your contact list, but I also did not receive the welcome newsletter. Can you please email social_support(at)constantcontact(dot)com your username, a reference to this post, your best contact information, and a link to your sign up form and we will be able to do some more research on this for you. Thank you!  ... View more

Hello @ReneeG8228,   Thank you for your feedback about wanting this feature in your account as well. I would love to submit your feedback on this for our engineers to review. Thank you!  ... View more

Hello @Shafiul,   I apologize that your welcome email is still not sending. Are you trying to sign up on our forms on your website with a new email address that is not in the account already? If you are not, the welcome email will not trigger to that email address.  ... View more

Hello @LeslieN89,   Thank you for reaching out to the Community! I apologize that you are experiencing this error message. to begin the troubleshooting process to determine what could be wrong, please switch browsers to see if you receive that same error. Thank you!  ... View more

Hello @JulieL34,   Thank you for reaching out to the Community and bringing this to our attention. I apologize that you are unable to see the alerts on the homepage, but you should be able to see them from any other page on the Community. I can not see them on the homepage either and we are looking into fixing this issue. Please see my attached screenshot for where to find your inbox messages.  ... View more

Hello @TheresaL918,   Thank you for reaching out to the Community! That is a great question. You will have to manually schedule a reminder to your event attendees. Please click here on this article to see how to do that. Thank you! ... View more