About Zoe_H

Zoe_H · ‎07-31-2021

Hello @Tanning_Cove, You'll need to call our general support line so they can confirm your security questions and account access permissions. Once they've gotten that done, they can put in a work order for our Tier 2 technical team to attempt a rewind.

Zoe_H · ‎07-31-2021

Hello @RichardF52, Thank you for reaching out to the Community! Can you please give us some more information about what link is appearing? A screenshot would be wonderful! Thanks.

Zoe_H · ‎07-31-2021

Hello @TommyB772, Thank you for reaching out to the Community! You should be able to upload all photos unless you are receiving an error message upon upload. That error will tell you why it can't upload the image, and it could be that it's too big for the system.

Zoe_H · ‎07-31-2021

Hello @RonS529, Thank you for that information I am happy it worked! I will gladly submit this feedback over to our engineers for review.

Zoe_H · ‎07-31-2021

Hello @yangsandover13, Anytime! Have a good rest of your weekend.

Zoe_H · ‎07-31-2021

Hello @Kehillat-Beth-Israel, Thank you for your feedback! We will submit this over to our engineers for review.

Zoe_H · ‎07-31-2021

Hello @PattyV20 and @BrianF879, Thank you both for your feedback! I recommend giving our Website Builder team a call for more information on this, as they will be the experts! Thanks.

Zoe_H · ‎07-25-2021

Hello @MargaretD586, Thank you for reaching out to the Community! In the registration form, you will want to create a custom question that is required and asks registrants which day they would like to attend. Another option is to create an email newsletter with two buttons linking to two different events for each day.

Zoe_H · ‎07-25-2021

Hello @LoraineF7, You will need to give us a call on Monday in order to get access to the account or gather the information from it as well. Please see our contact information and hours here. Thanks!

Zoe_H · ‎07-25-2021

Hello @LoraineF7, Thank you for reaching out to the Community! It usually takes about 90 days for your account to be wiped of all data. If you log into it as soon as possible and reactivate all of your information should hopefully still be there. Thanks!

Zoe_H · ‎07-25-2021

Hello @JohnM03, Thank you for reaching out to the Community! I apologize that you are having this experience with the reporting page for your surveys. I will gladly submit your feedback over to our engineers for review on this. You can also submit your own feedback under the Have Feedback link at the very bottom of your account. Thanks!

Zoe_H · ‎07-25-2021

Hello @RachelK7485, That works! Also, take a look at the screenshots below to see if this is what you are needing.

Zoe_H · ‎07-25-2021

Hello @MikeF690, On the Thank You page, you can have it redirect to the link to the book right away on that same page as shown below.

Zoe_H · ‎07-25-2021

Hello @RachelK7485, Thank you for reaching out to the Community! You should be able to select the three little dots next to the navigation bar title in order to edit it. If that isn't working, you may need to call our website team tomorrow when they are open. Thanks!

Zoe_H · ‎07-25-2021

Hello @MikeF690, You can use the URL to the homepage if you want, or you can use any URL to each book as well.

Zoe_H · ‎07-25-2021

Hello @EdF97, Thank you for reaching out to the Community! I would be more than happy to tell you exactly what needs to be done to edit your text. If you need some more hands-on help I do suggest calling tomorrow when we are open. To edit text you will want to select the text block and type into it.

Zoe_H · ‎07-24-2021

Hello @MikeF690, Thank you for that clarification! You can use a Lead Generation Landing page for a re-direct link back to your homepage, but I do apologize our inline and pop-up forms do not have that option.

Zoe_H · ‎07-24-2021

Hello @MikeF690, Thank you for reaching out to the Community! You can copy and paste a link inside the description of the Inline Form, but I am unsure what you mean by success text.

Zoe_H · ‎07-24-2021

Hello @MikeF690, Thank you for reaching out to the Community! I do apologize for any inconvenience but we don't have a re-direct link located on the pop-up form. I recommend using a Lead Generation Landing Page so you can offer a re-direct link at the end. Thanks!

Zoe_H · ‎07-24-2021

Hello @ShernettM0, Thank you for reaching out to the Community! I do apologize that it is not showing the correct information. Can you please give us some more insight about what is not showing and/or a screenshot of the issue? Thanks!

Zoe_H · ‎07-24-2021

Hello @LTThrift, Thank you for reaching out to the Community! You can include an expiration date on coupons but we can't format it to close in 30 days. You can select a calendar date as shown below:

Zoe_H · ‎07-24-2021

Of course! Have a wonderful rest of your weekend.

Zoe_H · ‎07-24-2021

Hello @LauraM3801, You may want to try using our segments tool for assistance with organizing your contacts. Thanks!

Zoe_H · ‎07-24-2021

Hello @HelenH120, Thank you for reaching out to the Community! You will not have to worry about duplicates, as our system will be able to recognize them and only send an email to an address once even if it is on multiple lists.

Zoe_H · ‎07-24-2021

Hello! We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you to confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you!

Zoe_H · ‎07-18-2021

Hello @LonnieG, Thank you for reaching out to the Community! To add more text blocks to your email, you will want to drag and drop the text block located on the left-hand side. Click here for more information. Thanks!

Zoe_H · ‎07-18-2021

Hello @DonaldS568, Thank you for reaching out to the Community! Can you please first try switching browsers to see if that resolves this issue? Thanks!

Zoe_H · ‎07-18-2021

Hello @CLCAsacval, Thank you for reaching out to the Community! The section label for events has a max character limit (including spaces) of 100. So, you may be able to fit about three sentences there! Thanks.

Zoe_H · ‎07-18-2021

Hello @mayormark, Thank you for reaching out to the Community! The inline sign-up forms only have HTML code that goes on your website. For a link, you will want to create a Lead Generation Landing Page. Thanks!

Zoe_H · ‎07-18-2021

Hello @AlanM73583, Thank you for reaching out to the Community! To find your lists of contacts, please select the Contacts tab at the top of your screen. Thanks!

About Zoe_H

Re: Recovering Deleted Contact

Re: Rakuten

Re: Photos

Re: Adding a user ERROR

Re: Website builder question

Re: New Survey Feature - No Skip Logic Functionali...

Re: Creating Blog Posts and preview

Re: Add Great Content on Your Event Landing Page

Re: My email has changed, you need my new one. I n...

Re: I deactivated my account for awhile. If I reac...

Re: Reporting for a Survey Page - call me DISSATIS...

Re: Navigation Bar

Re: Inline subscribe success text

Re: Navigation Bar

Re: Inline subscribe success text

Re: HOURS ON SUNDAY ?

Re: Inline subscribe success text

Re: Inline subscribe success text

Re: Pop up form question

Re: UPLOAD INCORRECT INFORMATION

Re: birthday 20% off coupon

Re: Lists - sending to several lists cantaining du...

Re: can I view List of contacts with TAGs info dis...

Re: Lists - sending to several lists cantaining du...

Re: How to deactivate my Constant Contact Account ...

Re: How do i create additional text boxes?

Re: Why can't I get my visuals from my library? = ...

Re: Edit the Section Label for an Item on the Regi...

Re: New Contact list sign-up link placed in e-mail...

Re: I don’t see my contacts