About Zoe_H

Zoe_H · ‎10-16-2022

Hello @EddieY2, Your signup forms don't have another option other than reCAPTCHA, so you will want to manually unsubscribe this contact and any others.

Zoe_H · ‎10-16-2022

Hello @JasonH989, Can you please provide us with a screenshot of that error page along with more information about which step you are on in connecting your social media accounts? Thanks!

Zoe_H · ‎10-16-2022

Hello @JasonH889, Yes, click here to see how to update your subscribe notifications. This will only work if they are brand new contacts though unfortunately.

Zoe_H · ‎10-15-2022

Hello @JasonH889, The best option for a "Please Contact Me" button is to continue with the Lead Generation Landing Page and have it directed to a brand new list so you know exactly who they are and when they requested to be contacted.

Zoe_H · ‎10-15-2022

Hello @LisaV7225, We don't have an option to edit an already sent campaign, unless you make a copy of it and schedule it to send again. You can also choose to resend the email to non-openers here for the contacts who are newly added.

Zoe_H · ‎10-15-2022

Hello @ihanson7, To know where to view this information, please give ur Website Builder team a call. Thanks!

Zoe_H · ‎10-15-2022

Hello @SundogMedia, You may need to give us a call to see if we have any options for restoring your images in old newsletters.

Zoe_H · ‎10-15-2022

Hello @TanyaC53, It does appear that is how the template is designed. You may want to insert a block without a border instead.

Zoe_H · ‎10-09-2022

Hello @NoreenS304, When connecting your social media accounts, Facebook and Instagram does require you to only post to a business page. Constant Contact needs to connect to your personal first in order to then find the business page to post to. Continue through the steps and ti will allow you to choose which business account you would like to post too.

Zoe_H · ‎10-09-2022

Hello @Jen-D-PT, I do apologize but the only option is that they unsubscribed using the link at the bottom of the camping, or when they forwarded the campaign, that person selected the unsubscribe link. They will have to sign up again on a signup form.

Zoe_H · ‎10-09-2022

Hello @ArthurR3, You can submit your feedback to our Help Center so our engineering team can review that as well!

Zoe_H · ‎10-09-2022

Hello @L1785, It may be easier if you can speak to someone on the phone about this so they can share the screen with you. You will have to give us a call here. Thank you!

Zoe_H · ‎10-08-2022

Hello @ChadT538, It does appear your import may have multiple email addresses causing this issue. You will want to give us a call and have the advanced technical team attempt to locate the issue. Thanks!

Zoe_H · ‎10-08-2022

Hello @rcppubs23, I do apologize for any inconvenience but you can only work with blocks individually and place them in the campaign how you need.

Zoe_H · ‎10-08-2022

Hello @JesseK802, If you edit the From and Reply to email addresses at the top of your screen, it will reflect at the bottom as well. Thanks!

Zoe_H · ‎10-02-2022

Hello @JohnR374, We do apologize for the experience you have had. Please try making a copy of the campaign and that should stop the refreshing error message from appearing.

Zoe_H · ‎10-02-2022

Hello @rcppubs23, Take a look at our helpful article here to visually see all the ways you can move blocks in the editor. Thanks!

Zoe_H · ‎10-02-2022

Hello @KarenU809, We don't have a specific Constant Contact glossary for these industry options. You will want to choose whichever industry suits your business best.

Zoe_H · ‎10-02-2022

Hello @DavidJamesMadden, To send an email to people who subscribe in between group mailings, you will want to start a Welcome Email that will immediately send when people subscribe individually.

Zoe_H · ‎10-02-2022

Hello @EddieY2, You can add your contacts manually, or you can use our WordPress signup form here to gather them automatically into your Constant Contact database.

Zoe_H · ‎10-02-2022

Hello @KeithB752, Yes, with Constant Contact we have a good reputation with large email clients. We do recommend that you Self-authenticate with your own domain to ensure your emails are received as well.

Zoe_H · ‎10-02-2022

Hello @PSavino, Please take a look under engagement to see why they are not receiving your emails. If it just says sent but not opened under engagement, then they are receiving your emails fine they are just not opening them. It could also say bounced, take a look at our article here to see what their bounce message means.

Zoe_H · ‎10-02-2022

Hello @ChristinaG932, Take a look at our helpful article here for information on what kind of email addresses Constant Contact won't send too. Thanks!

Zoe_H · ‎10-02-2022

Hello @WilliamC5794, Take a look at our helpful article here on designing emails and best practices.

Zoe_H · ‎10-02-2022

Hello @SamuelB216, Is this how it appears in the editor or only when it is sent? Also, what kind of device are you looking at this on and in which email client?

Zoe_H · ‎09-25-2022

Hello @DonW8, I apologize to hear about the experience you have had with our image import tool. Can you give us some more information about where you are attempting to import your photos along with any error messages you are receiving so we can better assist?

Zoe_H · ‎09-25-2022

Hello @NAMIPW, If you are looking to remove email addresses from your contact list after they have signed up on a form, please select this helpful article to see how to delete them.

Zoe_H · ‎09-25-2022

Hello @TinaW538, To include a sign up form in an email, you will want to create a Lead Generation Landing Page and use the URL it creates to share it.

Zoe_H · ‎09-25-2022

Hello @Namaste_Yoga_Studio, If there was an interruption to the social APIs that occurred between originally scheduling them and when they were supposed to post, it might've resulted in them being stuck in scheduled. Have you tried un-scheduling the posts, then re-scheduling them?

Zoe_H · ‎09-25-2022

Hello @marios19, Take a look at our SMS articles here to learn more, and you will want to call us directly during regular business hours here if you have more questions. Thanks!

Re: Can I block contacts?

Re: Connecting Social Media Accounts

Re: Want To Be Contacted Button / Landing Page

Re: Want To Be Contacted Button / Landing Page

Re: Editing an Existing Campaign

Re: Add or change items for sale in your online st...

Re: Old Newsletters - Broken Images

Re: Having trouble with editing some color blocks ...

Re: Connecting FB Business Page to Constant Contac...

Re: Unsubscribed automatically

Re: Can I embed a calendar from a website or calen...

Re: Newsletter

Re: Importing contacts errors, next time it stops ...

Re: moving multiple blocks into a larger block

Re: How do i change the unsubscribed email address

Re: Constantly being interrupted with REFRESH

Re: moving multiple blocks into a larger block

Re: Affiliate program "business model"

Re: Individual mailings

Re: Subscribers List from WordPress

Re: New to Constant Contact

Re: On List but Not Getting my Emails

Re: Invalid emails

Re: Creating and designing attractive and seasonal...

Re: Ongoing difficulties with editor

Re: your image import tool

Re: Submissions

Re: Sign Up Forms

Re: Scheduled post not posted - no error message

Re: sms messaging?