Changing Main Contact Email Address

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PatWeberS
Participant

Changing Main Contact Email Address

I used my personal email to explore the app, but want to switch to my Club's email after a trial. Can this be done once I get more familiar with the app?
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William_D
Moderator

Hello @PatWeberS ,

 

Any email address that is verified on the account can be used for the account's main address, the From address, etc. Generally the easiest method of verifying is to go through your My Account page, though you can submit additional emails for verification when updating your payment info or editing the header of an email campaign. Verifying emails can only be done through the regular website at this time, since the mobile app is primarily meant for quick, on-the-go campaigns such as email blasts and social posts.


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William D
Community & Social Media Support
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View solution in original post

3 REPLIES 3
William_D
Moderator

Hello @PatWeberS ,

 

Any email address that is verified on the account can be used for the account's main address, the From address, etc. Generally the easiest method of verifying is to go through your My Account page, though you can submit additional emails for verification when updating your payment info or editing the header of an email campaign. Verifying emails can only be done through the regular website at this time, since the mobile app is primarily meant for quick, on-the-go campaigns such as email blasts and social posts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post

What if I need to change an email address..I have one that does not exist any more but cannot seem to remove it. 

If a verified address is no longer being used as the main account address, nor the account's billing address, it can be deleted. If the address you wish to remove isn't giving you the option to delete, please make sure your account's main and billing addresses are different from the one you're trying to remove.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.