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KenW702
Rookie
‎11-20-2022 11:38 AM
0 Votes
‎11-20-2022 11:38 AM

How can I open a new "separate account with a different email list?

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William_A
Administrator
Administrator
‎11-21-2022 11:09 AM
0 Votes
‎11-21-2022 11:09 AM

Hello @KenW702 ,

If you need to open another account using the same email address, you'll need to update your main account's username to be something other than that email address. Once your email address is no longer being used as a username for an account's login, it'll be available to use for opening a new account / setting up a new login.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎11-21-2022 11:09 AM
0 Votes
‎11-21-2022 11:09 AM

Hello @KenW702 ,

If you need to open another account using the same email address, you'll need to update your main account's username to be something other than that email address. Once your email address is no longer being used as a username for an account's login, it'll be available to use for opening a new account / setting up a new login.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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