Your services are not good

ArtemT9
Participant

Your services are not good

I did sign up and confirmed the email and as soon  I logged in it showed me the error message and that I need to call support. Next day I was at the meeting all day and someone tried to call me from your support when I couldn't answer. So now, second night I was trying to use it and it is still the same message.

So the person who tried to reach me couldn't just fix my account?

Why?

1 REPLY 1
William_D
Moderator

Hello @ArtemT9 ,

 

It appears your account is currently under review. You'll need to speak with our Review team over the phone to securely discuss your account status. Reviews are an important part of our business, as it helps mitigate spam and scam accounts, ensure compliant emailing, and to safeguard sending reputations for you, our other customers, and for our company as a whole.

If for whatever reason you're unable to call in or stay on the line, we can get a ticket submitted for a callback. Please be aware this ticket has a 24-business hour turnaround, depending on the size of their queue. If you need us to do this, just let us know.


William D
Community & Social Media Support

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